Overview

Briefings

Research Papers & Presentations

Working Papers

Knowledge Art

Case Studies

Related Material

CSCA

Design Rationale

Leadership Development

Papers

Nick Papadopoulos, "Conflict Cartography: A Methodology Designed to Support the Efficient and Effective Resolution of Complex, Multi-Stakeholder Conflicts",
ViewCraft White Paper, March 2004.
http://compendium.open.ac.uk/compendium/papers/conflictcartography42.03.pdf

Eugene, Eric, Kim, "Dialog Mapping: Solving Wicked Problems", Dr. Dobb's Journal, September 5, 2001. On the web at
http://www.ddj.com/documents/ddj0175e/

A. Selvin, "Supporting Collaborative Analysis and Design with Hypertext Functionality", Journal of Digital Information, Special Issue on Hypertext Functionality, January 1999. On the web at http://jodi.ecs.soton.ac.uk/Articles/v01/i04/Selvin/

A. Selvin, "Supporting Granular Reuse of Knowledge Elements in an Organizational Memory System," in Proceedings of the Seventh International Workshop on Hypertext Functionality: Organizational Memory Systems & HTF, Helsinki, FI, Dec. 1998.

A. Selvin, "Facilitating Electronically: Using Technology to Help Maria," The Facilitator, Issue on Automated Meeting Support, September 1998.

A. Selvin, Conversational Modeling: A Software-Supported Technique for Analysis by Teams, NYNEX Science & Technology Technical Memorandum TM96-0013 (1996).

A. Selvin, An Issue-Based Hypertext Approach to Collaborative Process Redesign, NYNEX Science & Technology Technical Memorandum TM 97-0007, White Plains, NY. Jan 1997.

A. Selvin and M. Sierhuis, Experiences with Conversational Modeling: Building Models Through Collaboration, NYNEX Science & Technology Technical Memorandum TM96-0045, White Plains, NY. Fall 1996.

A. Selvin, "Leveraging Existing Hypertext Functionality to Create a Customized Environment for Team Analysis," in Proceedings of the Second International Workshop on Incorporating Hypertext Functionality Into Software Systems, March 1996. Also at http://space.njit.edu:5080/HTFII/Selvin.html.

A. Selvin, Human Interaction Issues with Group Support Technology in a Software R&D Organization, NYNEX Science & Technology Technical Memorandum TM 94-0059 (1994)

A. Selvin, Experience with CM/1: Position Paper for "Solving Groupware Problems" Panel, in Proceedings, Groupware ’94 Boston conference. (1994)

About Hypertext, Participatory Design, Design Rationale, IBIS, Modeling, and Related Topics

J. Conklin, The IBIS Manual: AShort Course in IBIS Methodology, Touchstone Inc. Working Paper. Onthe web at: http://www.touchstone.com/tr/wp/ecology.html

J. Conklin, C. Ellis, L.Offermann, S. Poltrock, A. Selvin, J. Grudin, Towards anEcological Theory of Sustainable Knowledge Networks, GDSS Inc. Working Paper, May 1998. On theweb at: http://www.gdss.com/ecology.html

P. Checkland, J. Scholes, SoftSystems Methodology in Action (Chichester: Wiley, 1990).

J. Conklin, Hypertext: AnIntroduction and Survey, IEEE Computer 20 (9), 1987.

H. Oinas-Kukkonen, Hypermediafunctionality in modelling tools, in Proceedings of theSecond International Workshop on Incorporating HypertextFunctionality Into Software Systems, March 1996.

K. Yakemovich, J. Conklin,Report on a Development Project Use of an Issue-Based InformationSystem, in CSCW ‘90 Proceedings.

S. Buckingham Shum, Analyzingthe Usability of a Design Rationale Notation, in T. Moran andJ. Carroll, eds., Design Rationale: Concepts, Techniques, andUse, (Mahwah: Lawrence Erlbaum, 1996).

J. Conklin,. M. Begeman, gIBIS:A Tool for Exploratory Policy Discussion, in Proceedingsof CSCW ’88.

J. Conklin, KC Yakemovich, AProcess-Oriented Approach to Design Rationale, in T. Moranand J. Carroll, eds., Design Rationale: Concepts, Techniques,and Use, (Mahwah: Lawrence Erlbaum, 1996).

G. Fischer, A. Lemke, R. McCall,A. Morch, Making Argumentation Serve Design, in T. Moranand J. Carroll, eds., Design Rationale: Concepts, Techniques,and Use, (Mahwah: Lawrence Erlbaum, 1996).

S. Buckingham Shum, A. MacLean, V.Bellotti, N. Hammond (1996) Graphical Argumentation & DesignCognition. Technical Report KMI-TR-25, Knowledge Media Institute,The Open University, U.K.

J. Lee, K. Lai, What’s InDesign Rationale, in in T. Moran and J. Carroll, eds., DesignRationale: Concepts, Techniques, and Use, (Mahwah: Lawrence Erlbaum, 1996).

S. Buckingham Shum, Analyzingthe Usability of a Design Rationale Notation, in T. Moran andJ. Carroll, eds., Design Rationale: Concepts, Techniques, andUse, (Mahwah: Lawrence Erlbaum, 1996).

F. Halasz, Reflections onNotecards: Seven Issues for the Next Generation of HypertextSystems, Communications of the ACM, 31(7):836-852, July 1988.

Norman, D., The Design ofEveryday Things, (New York: Basic Books, 1988).

Weick, K., Sensemaking andGroup Support Systems, in L. Jessup and J. Valacich, eds.,Group Support Systems: New Perspectives (New York: Macmillan,1993).

G. Ballinger, R.Banares-Alcantara, J. King, Using an IBIS to Record DesignRationale, Technical Report 1993-17, University of EdinburghDepartment of Chemical Engineering.

J. Lee, SIBYL: A Tool forManaging Group Design Rationale, In Computer SupportedCooperative Work (New York: ACM Press, 1990).

T. Moran and J. Carroll, Overviewof Design Rationale, in T. Moran and J. Carroll, eds., DesignRationale: Concepts, Techniques, and Use, (Mahwah: Lawrence Erlbaum, 1996).

G. Stahl, Supporting SituatedInterpretation, in Proceedings of the 15^thAnnual Conference of Cognitive Science Society, (Mahwah:Lawrence Erlbaum Associates, 1993).

C. Marshall, F. Halasz, R. Rogers,W. Janssen, Aquanet: A Hypertext Tool to Hold Your Knowledgein Place, in Proceedings of Hypertext'91 (New York:ACM Press, 1991).

J. Haake, B. Wilson, SupportingCollaborative Writing of Hyperdocuments in SEPIA, in CSCW'92:Computer-Supported Cooperative Work, 1992, ACM Press: New York.

V. Clawson, R. Bostrom, R. Anson, TheRole of the Facilitator In Computer-Supported Meetings, SmallGroup Research Vol. 234 No 4, 1993.

R. Bostrom, R. Anson, V. Clawson, GroupFacilitation and Group Support Systems, in L. Jessup and J.Valacich, eds., Group Support Systems: New Perspectives (NewYork: Macmillan, 1993).

P. Freeman, The role of Manageras Facilitator: Southern California Edison Experience Using theIBIS Method, The Facilitator, Issue 5, Sept. 1994.

K. Okamura et al, Helping CSCWApplications Succeed: The Role of Mediators in the Context ofUse, in Proceedings of CSCW 1994 (New York: ACM Press,1994).

W. Kunz, H. Rittel. Issues asElements of Information Systems. Working Paper 131, Instituteof Urban and Regional Development, University of California atBerkeley, 1970.

P. Coad, E. Yourdon, Object-OrientedAnalysis (Englewood Cliffs: Prentice-Hall, 1991).

I. Jacobson et al., Object-OrientedSoftware Engineering: A Use Case Driven Approach (Wokingham:ACM Press, 1992).

R de Hoog et al , Applying theCommon KADS Organization Model, KADS-II Consortium (ESPRITProject P5248).

E. Kruizinga, R. van der Spek, Model-BasedDevelopment of Knowledge-Intensive Systems Workshop. 1993,Centrum voor Kennistechnologie.

M. Sierhuis, R. van der Spek, A.Selvin, World Modeling: A Framework for Modeling ComplexSystems, unpublished draft.

F. Niederman, C. Beise, P.Beranek, Issues and Concerns About Computer-SupportedMeetings: The Facilitator’s Perspective, MIS Quarterly,March 1996.

J. Greenbaum, M. Kyng, Designat Work: Cooperative Design of Computer Systems (New York: Erlbaum, 1991).

H. Oinas-Kukkonen, M. Bieber,Incorporating Hypertext Functionality into Software Systems,ECHT94 Workshop (http://info.acm.org/siglink/ECHT94TR/Functionality.html).